What is the warranty on my scanner? Card and Document scanners Double click on the AmbirScan icon on desktop a. Check your USB connections 3. Utilizing the physical scan button will pop up a list of options for you to choose which software to scan in. Web Design and Hosting: Please refer to our warranty policies here. Video is made using Windows 7, bit operating system.

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How do I get around that?

I double clicked on my high speed 490o software icon on my desktop and nothing happened. Please contact your reseller for details about their policies covering returns and exchanges. For heavy users, once a month may be necessary.

You must follow the return procedures provided to you by our support team, you must return the product in original or equivalent packaging, you are responsible for risk of loss and damage during return and you must pay return shipping charges. 4900i sheets may be reused indefinitely until damaged or lost. Unplug and replug the scanner from both ends. Right click and select Uninstall What types of computers will your scanners work with?

You agree to pay Ambir Imagfscan for any costs associated with damage to missing parts or software, or damage related to any abuse, misuse of the product or user negligence of such product.


If you are not using 3rd party scanning software, you will need to install AmbirScan software to capture images.

If within fourteen days of the date of shipment of your recommended-configuration product or accessory, you are dissatisfied for any reason, you may return it for refund or credit in accordance with the following requirements: Select Device Manager 5. If you are not using 3rd party software, you will need AmbirScan installed on your computer before installing your Ambir imayescan.

Ambir Technology will refund or credit for a service offering that was purchased for a properly returned product. Call us now umagescan between 9am and 5pm EST! Any scanner ending with —IX comes pre-calibrated from the factory. How do I get twaij my Device Manager? If you purchased your Ambir product from a source other than ambir. If the scanner is displaying as a USB 2.

All returned units imagesccan either be repaired and returned to the owner OR Ambir will exchange with an equivalent model, with identical warranty coverage. Prefer to talk to a live representative?

Drivers – Ambir Technology

The scan button will perform the scan for the number function displaying on the scanner display. If you notice a decline in image quality, you should twian your scanner. Please note this calibration may not produce optimal image quality.


Returned products, purchased within the previous 30 calendar days, MAY BE eligible for replacement with a new product or equivalent model. A technician will determine the appropriate actions for your scanner.

Would you like to speak to someone tsain about this scanner?

ImageScan Pro 490i W/Scanlink

And the inclusion of AmbirScan document management software gives users simple, one-click scanning presets and intuitive, drag-and-drop organization.

For an average user, we recommend calibrating your scanner about every three months. How often should I clean and calibrate my scanner?

Cleaning sheets may be reused until noticeably dirty. Returns made without an RMA number will be refused. Check to see if your scanner is installed properly in device manager. Make sure your scanner is connected and powered on not in Standby Mode. Professional-grade imaging and compact design both find a home in the Ambir ImageScan Pro i. We recommend using AmbirScan from that menu.