I have the same question DonaldNorseworthy Replied on August 18, It might be added. Please check this link: I am on a envy hp laptop.

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Message 7 of In method 1, received the reply: So I cannot update the driver. I read your quick reply. Message 1 of You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Cameea global customer service number.

Sorry this didn’t help.

When I open the camera app, I get “Something went wrong. I still can’t get my laptop to detect my webcam.

The Webcam is not listed anywhere in Device Manager. I had the same problem and discovered the solution. Currently I have F13 version. How satisfied are you with this response? Trust me I’ve done everything I can to assist you by keeping your best interest in mind. Please follow the steps and check what happens. It looks like there is no official resolution for users who have disabled MS Windows Restore This thread is locked.


If this does not fix the issue, please contact HP phone support for further assistance. I have the same question Thanks for your feedback, it helps us improve the site.

Message 6 of Please provide me a drivers for my camera – if you don’t have special for Windows 10, may be for Windows 8. RonaldBaudoin Replied on December 22, How satisfied are you with this reply?

How good is a Front-facing HP TrueVision webcam [Solved] – Laptops – Laptop Tech Support

We look forward to your response. Message 5 of It was unclear what Troubleshooter did. Shreenath Neema Replied on October 17, When I look at device manager, I do not see truecision under imaging devices. To resolve this issue, follow the methods below:. Update or change the webcam driver. Marilou Ser Replied on December 21, Kudos to you for that.

After upgrading to windows 10 my web cam is not working

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However, there was a noticeable lag while running the older HP Mediasmart Webcam software sp