You can do this by locating the option under the Order Physical Media section and following the provided instructions. The Virtual Agent is currently unavailable. Remove selected files Download files. Uninstall HP software note: This tool applies to Microsoft Windows PC’s only. HP Download and Install Assistant. The list of all available drivers for your product is shown above.

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Leave this field empty. HP Scanjet Photo Scanner – Install the Windows 7 solution created for a similar product to enable full feature scan software Introduction.

All replies are welcomed and thank you in advance.

HP is compiling your results. One unique thing about this brand is the fact that you are able to get quality documents just as the original documents. Introduction Although there is not a Windows 7 specific full solution created for this product, as a workaround for this product only Windows 7 users can install the full feature software and driver created for the HP Scanjet G Photo Scanner to provide full software functionality in Windows 7 for the HP Scanjet Photo Scanner.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. I had tons of other errors with Windows 10 but not with my device drivers. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?


I don’t see my operating system. Uninstall HP software note: This HP user forum thread suggests using the Vista drivers – https: Please verify your product is powered on and connected, then try again in a few minutes.

Solution and Diagnostic Data Collection. Modify your browser’s settings to allow Javascript to execute.

Technical data is gathered for the products supported by this scanhet and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Remove selected files Download files.

Please make a different selection, or visit the product homepage. Click Download and click Run. Please feel free to reply, in case you face any other issues with Windows in future.

HP Customer Support – Software and Driver Downloads

Thank you for your patience. HP encountered an error while trying to scan your product.

I have the same question Open download list This site in other languages x. When instructed, connect the USB cable to the HP Scanjet Photo Scanner and to the computer, and then follow the onscreen instructions to complete the installation. HP has scanned your product but currently has no suggestions for driver updates.


No software or drivers are available for wincows product with the selected operating system. Is there a possible workaround???

Drivers may be in development so please check back at a later date or visit the product homepage. By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy. Hope you all find this helpful.

HP Scanjet – for better Scans, buy SilverFast Scanner Software

Workaround If the basic driver or an older version of the HP software is currently installed, first uninstall the HP Scanjet Photo Scanner software and restart the computer. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.

Using outdated or corrupt HP ScanJet drivers can cause system errors, crashes, and cause your computer or hardware to fail.